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Maintenance and replacement

Caster maintenance should consider equipment weight, operating frequency, floor condition, speed, impact and environment. This is an after-sales communication page structure; inspection intervals, lubrication method and replacement criteria must be confirmed by actual product.

Tread

Check cracks, debonding, uneven wear, cuts, dents and debris wrapping. Replacement threshold: to be confirmed.

Bracket and swivel

Check bracket deformation, swivel jamming, rivet or bolt looseness and brake failure. Judgment criteria: to be confirmed.

Bearing and fastening

Check abnormal noise, wobble, lubrication, bushing wear and fastener condition. Lubrication interval: to be confirmed.

IssuePossible causeFiles to submit
Higher rolling resistanceTread mismatch, bearing contamination, load or floor issueSite video, load and floor photos
Rapid tread wearRough floor, impact, dragging, temperature or chemical mediumWear photos, usage frequency and environment notes
Bracket looseness or deformationMounting surface, bolts, impact or overload factorsMounting holes, equipment photos and old-part photos
Brake failureStructural wear, tread change, pedal damage or usage mismatchBrake-position photos, model and usage video

Replacement record suggestions

  1. Record original model, quantity, mounting position and purchase time.
  2. Keep old-part photos, site photos and failure video.
  3. Confirm whether original replacement, material upgrade or mounting-structure change is needed.
  4. Run sample tests and internal confirmation before bulk replacement.
Submit replacement request